Psychobusinessology
as an Immature Science
Taking my scientific background into account, please allow me to play the role of a Professor of Psychobusinessology for a while or simply a Psychobusinessologist.
Running a business is a stressful exercise, but we are not in business to put ourselves under stress. I personally enjoy every day in my business because of all the people around me. Even if something is not looking positive, I prefer to take a lesson from it and make it positive.
But some things we hear or see very often when communicating with people still frustrate me and require investigating and understanding.
Case 1. You are calling your supplier or a client who is overdue with their payment to find a legitimate answer to a very reasonable question: "Where is the item/payment I was expecting from you?!" Sometimes the answer comes in the least expected form: "I was busy!!!"
Why do they keep forgetting about people who have done and supplied what was necessary and expect their reward? Nobody's perfect, but it would be an embarrassment for me to say: "Obviously, I haven't supplied your artwork because I was busy." Or "I was too busy making money for my business, so I can't justify a payment as it will not help my revenue to grow." We can all have legitimate reasons and we empathise with other people - but we don't need to waste time trying to understand this kind of "Busy Businessperson" syndrome.
Case 2. Have you ever heard this boorish demand: "How dare you?" This is one of the most bizarre impositions you can ever expect. I think we need to go back into the history of this country to find a "How dare I" answer. I think Australia with its culture and success has been built on an "I dare" concept. How dare soldiers and convicts, Ned Kelly, Henry Parkes and other great Australians do what they did? And how dare some people say what they think. They say: "It's the luckiest country on Earth". I believe it's true and it'll stay true while we can still dare.
Luckily, we don't hear these expressions on a daily basis. Probably we should pay more attention to what others do and think things through. This will definitely help us to be less "Busy" and avoid asking "How Dare You?"
Have a great day. Take care of yourselves and your clients.
Anti-Disclaimer: All stories are presented in this Editor's Letter for their humorous value and are true. If one of these stories happens to become a fact, it should be considered a real story, and as a result of a real situation that actually happened. If our story happens to parallel any other real story, that, too, should be considered as not being a coincidence. There are seven billion of us on the planet and stuff happens.
Please send us your Psychobusinessological Cases, so we can share them in our upcoming issues with our respected business audience.
Dmitry GrekuGWP Magazine Issue #31, July-August 2010
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