Chamber - Agent of Change
At a recent Leadership Development Day, Chamber President Tony Moran said "The Chamber is the greatest change merchant I've ever been involved with."
As a member based, business support agency, the Chamber takes the responsibility of serving its members very seriously, so as the needs of members change, the Chamber must also change in response. Any member based organisation who doesn't respond to their members' changing needs, eventually becomes irrelevant and begins to experience increasing member churn.
How does this principle also apply to your business? How often do you check in to establish whether your business is still satisfying the needs and expectations of your clients? Perhaps it's time to check how relevant you are to your clients by undertaking a change audit. And of course, as an agent of change itself, the Chamber can assist you with this.
Some of the changes being implemented by Sydney Hills Business Chamber over recent and coming months involve new and exciting member networking events, new membership packages that offer more value and include online networking opportunities for members, changes to the team who take care of our members, possible new premises for the Chamber to provide new opportunities including casual meeting room and short term office hire and the imminent launch of a more interactive website and back office system. These changes will ensure the Chamber continues to remain relevant and increasing valuable to members.
Two public items of concern being championed the Chamber on behalf of the Hills business community at present, are the excessive insurance taxes being paid by NSW residents and businesses in comparison to other states in Australia and the need to show support for the businesses who have been adversely impacted by the roadworks which took so long to complete in Terminus Street Castle Hill. The current status of these 2 issues is reported on the latest news page of the Chamber website, but be assured, when members ask for change, the Chamber will always do its best to act as an agent for that change.
If you'd like to find out more about any of the changes mentioned above, please contact Executive Officer Robin Baird on 9659-3366 or visit the Chamber website.
Nicole Baines, Executive Committee Member for Sydney Hills Business ChamberGWP Magazine Issue #30, May-June 2010
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